Digital Transformation and Knowledge Management

Digital transformation changes more than the tools an organization uses; it reshapes how people find, share, and put knowledge to work. In Digital Transformation and Knowledge Management, Lucia Marchegiani connects those organizational questions with the technologies, management ideas, and practical settings influencing them.

The book moves from the foundations of knowledge management to the digital technologies and organizational changes that affect it, then brings the discussion into business contexts through case examples. Its perspective is useful for readers who want to consider technology and human knowledge together—not as separate management concerns.

From knowledge foundations to the digital age

The opening chapters trace the development of knowledge management and the knowledge economy. They consider how organizations handle tacit and explicit knowledge, and examine networks, platforms, collaboration, innovation, and the relationship between knowledge and people management.

Technology as an opportunity—and a management challenge

Marchegiani explores digital-enabled business opportunities alongside technologies including big data, business intelligence, cloud computing, the Internet of Things, and artificial intelligence. The discussion also considers technology adoption, information systems, and change management, keeping attention on the organizational choices that shape how technology is used.

Learning organizations and changing work

A later section links digital transformation with organizational learning, knowledge-intensive firms, and agile organizations. It also looks at digital technologies in human resources management, knowledge workers, digital workplaces, and flexible working.

Examples across organizational settings

The final chapter applies knowledge-management themes to areas including industry and operations, HR technology, marketing and sales, supply chains, logistics, the Internet of Things, and telecommunications. These contexts help situate the book’s conceptual discussion in the varied work of organizations.

Who may find it useful

Students and academics studying knowledge management or digital transformation will find a broad framework for the subject. Managers and practitioners can use the book to think through how knowledge practices, organizational learning, and digital change intersect in their own settings.